Data Deletion Instructions
Effective date: July 01, 2026
This page explains how to request deletion of personal information RVICA holds about you, including information received through WhatsApp.
How to request deletion
Send a deletion request by any of these methods:
- Email: rosenthd@msn.com with the subject line "Data Deletion Request"
- WhatsApp: reply DELETE to any message from us
- Phone: +1 (805) 455-2514
- Mail: 2926 Foothill Road, Santa Barbara, CA 93105
Include the phone number or email address you used to communicate with us so we can locate your records.
What happens next
We will acknowledge your request within 5 business days and complete deletion within 10 days, or tell you why we cannot. We may ask you to verify your identity before we act, to protect against fraudulent requests.
What gets deleted
Upon a verified request we delete your contact details, message history with RVICA, and any notes associated with you in our records.
What we may keep
We may retain limited information where the law requires it—for example transaction and tax records, or records needed to establish or defend a legal claim. We may also keep a minimal suppression record of your phone number or email solely to ensure we do not contact you again after you have opted out.
WhatsApp data held by Meta
Deleting your data from RVICA's systems does not delete data held by Meta Platforms in connection with WhatsApp. To manage or delete data held by Meta, use WhatsApp's and Meta's own privacy controls.